FAQs
Product Information
What is the Sip and Snap water bottle?
The Sip and Snap is a 24oz sports water bottle that combines innovative design with functionality. It features a unique magnetic suction phone holder and double-layer stainless steel cold insulation to keep your drinks cold for up to 24 hours, Or to keep your drink hot up to 12 hours, and your phone secure, no matter where your workout takes you!
How long does the insulation last?
Our double-layer stainless steel insulation is designed to keep your drinks refreshingly cold for up to 24 hours, Or hot and warm for up to 12 hours.
Is the magnetic phone holder safe for my phone?
Absolutely! The magnetic suction holder is designed to securely hold your phone without causing any damage. It's compatible with most smartphones and provides a firm grip, perfect for workouts, hikes, or any other activity.
What materials are used in your products?
We use high-quality, BPA-free stainless steel and food-grade plastic to ensure safety, durability, and long-lasting performance.
How do I clean my Sip and Snap water bottle?
We recommend hand washing your bottle with warm, soapy water. The magnetic component can also be gently wiped clean with a damp cloth. Avoid using abrasive cleaners or placing the bottle in the dishwasher, as this can damage the insulation and magnetic components.
Shipping & Returns
What are the shipping options and costs?
We offer standard and expedited shipping options. Shipping costs are calculated at checkout based on your location and chosen shipping method. We also offer international shipping to select countries.
Can I track my order?
Yes, you'll receive a tracking number via email once your order ships. You can use this number to track your order's journey to your doorstep.
What is your return policy?
We want you to be completely happy with your Sip & Snap bottle. If you're not satisfied, you can return it for a full refund or exchange within 30 days of receiving your order. Please see our [Returns Policy] for more details.
Get in Touch
How can I contact customer support? Have questions or need assistance?
Our friendly customer support team is here to help! Reach out through our [Contact Us] or via live chat page.